Toll Free New Mexico Consumer Service Numbers: 1(866) 660-7185 TTY - 1 (800) 855-2881
A SYSTEM OF CARE is an array of effective, community-based services and supports for children and youth with, or at risk of, mental health or other challenges and their families. The array of services and supports is organized into a coordinated network, builds meaningful partnerships with families and youth, and addresses their cultural and linguistic needs. The goal is to assist children and youth and their families to function better at home, in school, in the community, and throughout life. There are three Core Values associated with Systems of Care:
Family-driven and youth-guided, with the strengths and needs of the child and family determining the types and mix of services and supports provided Community-based, with the focus of services as well as system management resting within a supportive, adaptive infrastructure of structures, processes, and relationships at the community level Culturally and linguistically competent, with agencies, programs, and services that reflect the cultural, racial, ethnic, and linguistic differences of the populations they serve to facilitate access to and utilization of appropriate services and supports and to eliminate disparities in care Did You Know?
Mental Illnesses affect almost every family in America - and, by extension, nearly every family in our State. Most people recover from mental illnesses, but unfortunately many families don't recognize early signs of emotional and behavioral health problems or don't seek treatment for themselves or their children out of fear of what people may think.
One in five children is impacted by a mental health disorder. Mental disorders represent four of the ten leading causes of disability for persons age 5 and older.
1 in 4 adults suffer from a diagnosable mental disorder in a given year. 5%-9% of children in the United States have a serious emotional disturbance.
Jeffrey Lee Tinstman, LISW, LCSW, ACSW, BCD CYFD Office of the Secretary - Behavioral Health Administration State of New Mexico, Children, Youth & Families P.O. Drawer 5160, Room 572A Santa Fe, New Mexico 87505-5160 Phone *Cell: (505) 231.5057 *Fax: (505) 827.4053
Harrison Kinney, Director Behavioral Health Services Division P.O. Box 2348 37 Plaza la Prensa Santa Fe, NM 87504 Phone -Office (505)-476-9275 *Fax (505)-476-9277 Internet: www.health.state.nm.us
Marie Di Bianco Staff Manager Behavioral Health Services Division P.O.Box 2348 37 Plaza La Prensa Santa Fe, NM 87504 Phone -Office (505) 476-9275 *Fax: (505)-476-9277 Marie.Dibianco@state.nm.us
Behavioral Health Services Division Linda Roebuck, Director
The Behavioral Health Services Division (BHSD) primary role is to serve as the adult Mental Health and Substance Abuse State Authority for the State of New Mexico. The Authority's role is to address need, services, planning, monitoring and continuous quality systemically for all adults across the state. Its key functions as the Authority include: Administering the federal Substance Abuse, Prevention and Treatment Block Grant (SAPTBG) and the Community Mental Health Services Block Grant (CMHS).
Facilitate the mapping of prevalence, incident and impact of mental illness and substance abuse for adults across New Mexico.
Facilitate comprehensive service planning for the provision of integrated systems of care based identified need.
Monitor progress in systems capacity to meet the identified need and identification of significant gaps in services.
Identification of behavioral services best practices and the development of fidelity and quality standards.
Facilitate statewide behavioral health service access and capacity.
Statewide disaster response for persons with behavioral health disorders.
Integration of comprehensive substance abuse and mental health services.
Function as the State Opioid Treatment Authority for New Mexico.
Homelessness service planning and funding through the Projects in Assistance to Transition from Homelessness (PATH) Grant.
The Human Services Department is a member of the New Mexico Behavioral Health Purchasing Collaborative (Collaborative) and BHSD works with the Collaborative in establishing policy and in its contractual relationship with the Statewide Entity to implement strategies to manage the adult behavioral health system.
Leticia Marquez Rutledge BH Planning Council Coordinator PO Box 2348, 37 Plaza la Prensa Santa Fe, NM 87504 Phone: Office (505) 476-9286* Cell (505) 699-0234 * Fax: (505) 476-9277
Jessica Aufrichtig, MSW Behavioral Health Coordinator School and Family Support Bureau New Mexico Public Education Department 120 Federal Place, Rm 206 Santa Fe, NM 87501 Phone-Office (505) 827-1803 * Fax (505) 827-1826 Jessica.Aufrichtig@state.nm.us
Anne Nelson Behavioral Health Manager Department of Health: Office of School And Adolescent Health 300 San Mateo Blvd.NE Ste 902 Albuquerque, NM 87108 Phone *Office 505 841-5877 *Cell 505 319-8822- * -Fax 505 222-8675
Kim Horan Native American Liason for Behavioral Health Phone * Office (505) 476-9279
UNM Children's Psychiatric Center (CPC) provides intensive psychiatric treatment to children and adolescents through the age of 17, without regard to the family's financial resources. Care, including acute inpatient, residential and partial (day) hospital, is provided in various settings on the CPC campus. Treatment includes family education which increases families' understanding and capacity to manage their children. Clinical services are under the direction of the UNM School of Medicine faculty and include comprehensive evaluation and assessment, treatment planning, individual, group and family therapy, psychopharmacology, speech, art, recreational and occupational therapy. An integral part of treatment is the development of a strong working relationship with the patient's home community. This treatment is accomplished in residential settings or in a day-hospital facility. The special education school program provides a structured learning environment and psycho educational assessment. CPC is also a teaching and training site for students from the UNM Departments of Psychiatry, Psychology, Pediatrics, Family Medicine, Special Education, and Colleges of Nursing and Pharmacy. OUR MISSION Provide quality psychiatric treatment to seriously emotionally disturbed children without regard to the families ability to pay. Include family education and treatment to strengthen understanding of, and capacity to manage, their children. Encourage the integrity of the family as an important social system. Work with families, community agencies, and schools to facilitate the child's successful return to family and community. Provide continuing involvement among CPC staff, community agencies, and schools to enhance continuity of patient care. Provide on-site training for child psychiatrists, psychologists, social workers, nurses, special educators, and other child mental health professionals. Conduct research concerning effective treatment methods and follow-up care of the patients.
Cottage Telephone Numbers: Acute: Cibola 272-2830 or 272-0611 Chimayo 272-2863 or 272-8616 Chaparral 272-8525 or 272-0694 RTC: Gila 272-2962 or 272-8508 Pecos 272-2860 or 272-2949 Manzano 272-2955 or 272-8558 PHP: LaLuz 272-0371 or 272-1072 Hokona 272-0371 or 272-4417
NewMexico Depression and Bipolar Support Groups URL
505 288 1322
Monday Support Grouo
The Coffee Shop
700 2nd St. NW
Albuquerque, NM 87102
2 PM to 4 PM
On the SE corner of 2nd & Lomas
Thursday Support Group
Heights Community Center
823 Buena Vista Dr. SE
Albuquerque, NM 87106
6:30 PM to 8:30 PM
Just south of the Buena Vista & Coal intersection
UNM Psychiatric Center UNM Psychiatric Center 2600 Marble N.E. Albuquerque, N.M. 87106
Outpatient Phone Numbers: (Area code: 505) ASAP: 925-2400 Continuing Care Clinics: 272-2826 Continuing Care Clinics: 272-2853 Forensic Services: 272-1221 General Clinic: 272-2174 Geriatric Clinic: 272-2174 Milagro Program: 925-2493 Psychiatric Care Management: 272-3741 Psychiatric Consultations Service: 272-4763 Psychiatric Emergencies: 272-2920 (24 hours a Day/7 days a Week) Psychosocial Rehabilitation: 873-2290 Hospital Phone Numbers (Area code: 505) Main Number: 272-2800 Appointments: 272-1700 Administration: 272-2861 Admission: 272-1810 24 Hr. Psychiatric Help Line: 272-2920 East Wing: 272-2881 Geriatric Unit: 272-2994 West Wing: 272-2880
New Mexico's Academic Health Sciences Center
The University of New Mexico Health Sciences Center is the largest academic health complex in the state. Located on the UNM campus in Albuquerque, the HSC combines its four missions areas - education, research, patient care and community outreach.
(505) 277-3013 Toll-free Statewide 1-866-HELP-1-NM PORTALES Mental Health Resources, Inc.
RIO RANCHO Family Violence Prevention Team
IHS Mental Health
SANTA FE Crisis Response of Santa Fe
(505) 820-6333 1-888-920-6333
Suicidal? Need Help Now?
1-800-SUICIDE (1-800-784-2433) or 1-800-273-TALK (1-800-273-8255) or Text Telephone: 1-800-799-4TTY (1-800-799-4889)
Military Veterans Suicide Hotline: 1-800-273-TALK (Press 1)
Suicide Hotline in Spanish: 1-800-273-TALK (Press 2) LGBT Youth Suicide Hotline: 1-866-4-U-TREVOR
New Mexico Suicide Prevention Coalition Contacts:
Joan Murphy Chair New Mexico Suicide Prevention Coalition 1301 Siler Road, Building F Santa Fe, NM 87505 Tel: 505-476-8238 Fax: 505-476-8201 Email: firstname.lastname@example.org
Laurie Rowland Acting Executive Director New Mexico Suicide Prevention Coalition PO Box 3631 Albuquerque, NM 87190 Tel: 505-401-9382 Email: Laura397r@aol.com
Shereen L. Shantz CARS Team (Community and Recovery Supports) Program Manager Consumer Affairs; Disaster Management 37 La Prensa Plaza; Santa Fe , NM 87507 1-800-362-2013; 505-476-9274
Local Collaboratives Contact information Local Collaborative 1 (Santa Fe Rio, Arriba, Los Alamos)http://www.nmlc1.com/ Ben Tafoya, Rio Arriba Co-Chair
Marilyn Latham, Santa Fe County Chair
Joy Beery, Los Alamos Co-Chair, email@example.com
Local Collaborative 2 ( Bernalillo) http://www.bernloco.org/ For general questions about meetings and anything else BCLC related, you can always contactSarah, at firstname.lastname@example.org. I'm pretty good about answering e-mails, but it might take me a couple of days to get back to you. You can also contact Leigh Mason at email@example.com. Please feel free to ask questions. Chances are if you are wondering about something, others are, too! You can also snail mail us at: BCLC P.O. Box 35177 Albuquerque, NM 87176 Co-Chairs: Sarah Couchfirstname.lastname@example.org Gay Finlaysonemail@example.com Peter Cubrafirstname.lastname@example.org
Local Collaborative 5 (Chaves, Eddy, &Lea) http://www.mylc5.org/index.html 914 North Canal Carlsbad, New Mexico 88220 Telephone (575) 887-4653 Contact Person: Jesse Chavez
Local Collaborative 6 (Grant, Luna &Hidalago) http://www.nmlc6.org/ Grant County Community Health Council 2164 32nd Street Silver City, NM 88061 575-388-1198 575-534-1034 email@example.com Contact Person: Beverly Ballen-Ananins Local Collaborative 7 http://www.jd7lc.org/
Local Collaborative 8- Union, Colfax and Taos UCTLC MISSION STATEMENT Utilize partnerships to foster best practices, unify decision making to create a culturally and socially diverse comprehensive continuum of care to empower the voices of the people in the communities of Union, Colfax, and Taos counties. Leads Team Lead – Carlos Miera, LISW Email: firstname.lastname@example.org (575) 758-1125
Union County Lead – Judith Cooper Email: email@example.com (575)374-2993
Colfax County Lead – Ferman Ulibarri Email: firstname.lastname@example.org (575)445-8568
Taos County Lead- Mary Passaglia Email: email@example.com (575)751-1420
Local Collaborative 12 Alamogordo 1900 10th Street Alamogordo NM 88005 Local voices to guide behavioral health planning and services. Be the voice of local communities. Help to create or enhance needed partnerships. Serve on subcommittees related to behavioral health issues. and Meet members of the local community and support a network of people who share the same concerns and wrestle with the same issues. Phone: 575.430.7642 Contact Grace at firstname.lastname@example.org or 575.430.7642. http://www.everythingalamogordo.com/flyer.php?num=136
Local Collaborative 13 Sandoval, Valencia, Cibola http://www.lc13.com The purpose of the Local Collaboratives is to develop strong local voices to guide behavioral health planning and services, a key consideration in the planning and design of New Mexico's Interagency Behavioral Health Purchasing Collaborative initiative. contacts Lana Blackman, LC13 Assistant- email@example.com Bobbie Taylor, LC13 Co-Chair- firstname.lastname@example.org Renee Edwards, LC13 Co-Chair- email@example.com Laura Malaj, LC13 Treasurer- firstname.lastname@example.org Sam Baca, LC13 Cross Agency Team Rep.(CAT)- email@example.com John Snowdon, Sandoval County- firstname.lastname@example.org Bonnie Snowdon, Sandoval County- email@example.com Kaye Sinclair, Sandoval County- firstname.lastname@example.org Cheri Nipp, Sandoval County- email@example.com Jill Doughtery, Sandoval, Valencia & Cibola- firstname.lastname@example.org Teri Sturgis, Valencia County - email@example.com Pamela Edmondson- firstname.lastname@example.org Michael Deierhoi- email@example.com Leslie Wirts,Valencia Countyfirstname.lastname@example.org Micheal Wirts,Valencia Countyemail@example.com Marilyn Salzman, Sandoval County Betty Rivera, Sandoval County Annie Kliss, Sandoval County
Local Collaborative 14 The Region 6 Local Collaborative serves the American Indian Tribes of New Mexico by addressing the behavioral health managed care needs of the entire community. Gus Abeita firstname.lastname@example.org Co-Chair
Suzanne Pearlman, CAT Team Lead SuzanneL.Pearlman@state.nm.us 37 Plaza La Prensa Santa Fe, NM 87507 O: 505-476- 9253 C: 505-670-5617 F: 505-476-9277
Shannon Padilla at (505) 476-9255 or Shannonr.email@example.com, fax (505) 476-9277. In charge of Certified Family Peer Specialists
Dan Haggard, Deputy Director for Program Early Childhood Services Division Children, Youth and Families Department PO Drawer 5160 Santa Fe, New Mexico 87052 Phone *Office (505) 827-6614 * Fax (505) 476-0490
New Mexico Department of Health 1190 South Saint Francis Drive Santa Fe, NM 87502
MAIN PHONE NUMBERS Office of the Secretary - 505 827-2613 voice - 505 827-2530 Fax Administrative Services Division 505-827-2555 Behavioral Health Institute, Las Vegas 505-454-2202; 800-446-5970 (toll-free in state) Behavioral Health Services Division 505-827-2658 Developmental Disabilities Services 505-827-2574 Diabetes Education 888-523-2966 (toll-free in state) Epidemiology and Response Division 505-827-0006 Epidemiology Confidential Reports 800-432-4404 (toll-free in state) Fort Bayard Medical Center 505-537-8600 Human Resources 505-827-9710; 888-827-0329 (toll-free in state) Licensing and Certification Oversight 505-827-2651 Nursing Home Complaints 800-752-8649 (toll-free in state) Office of Policy and Minority Health 505-827-1052 Public Health Division 505-827-2389 Rehabilitation Center, Roswell 505-347-3400 Sequoyah Adolescent Treatment Center 505-344-4673 State Laboratory Division 505-841-2520 State Veterans Home 505-894-4200 Tobacco Use Quitline 1-800-784-8669 (toll-free in state) Turquoise Lodge 505-841-8978
Sequoyah Adolescent Treatment Center For Adolescents 3405 W. Pan American Fwy. N.E. Albuquerque, N.M. 87107 (505) 222-0355
Purpose: Sequoyah Adolescent Treatment Center is a thirty-six-bed residential treatment center. It is a facility of the Department of Health, State of New Mexico, accredited by JCAHO and Medicaid approved. The purpose of Sequoyah is to provide care, treatment, and reintegration into society for adolescents who are violent or who have a history of violence and have a mental disorder and who are amenable to treatment. Sequoyah is a secure treatment facility. Services are to be provided based upon the client's needs and integrated within the continuum of services offered throughout the state. The adolescent must have the cognitive capacity to benefit from verbal therapies and milieu programming offered at Sequoyah. Normally that would mean intellectual functioning at least within the borderline range. However, exceptions may be made for referrals to the Neuropsychiatric Unit.
The public may report any concerns or register complaints about Sequoyah by calling JCAHO at 1/800-994-6610 or by e-mailing to firstname.lastname@example.org. New Mexico VA Medical Center - Albuquerque, NM New Mexico VA Health Care System 1501 San Pedro SE Albuquerque, NM 87108 Phone: 505-265-1711 or 800-465-8262 Schedule an Appointment (505) 265-1711, Ext 2743 1-800-465-8262, Ext 5767 Billing Questions -To speak with someone in our Billing Section call (505) 265-1711, Ext 4206 For more information: Copays and Charges American Indian Program Coo (505) 265-1711 1-800-465-8262 (toll free)
In 1995 the Albuquerque Department of Veterans Affairs (VA) Medical Center created a psychiatric primary care clinic with the goal of providing both comprehensive psychiatric and general medical care to veterans suffering from chronic mental illness. The clinic team included a physician who was board certified in family medicine and psychiatry, a physician's assistant, and three social workers and two clinical nurse specialists who provided case management services to enrolled patients. Continuity of care and communication between team members was strongly emphasized. Patients were monitored as outpatients in the same clinic space and by the same providers for both psychiatric and medical problems. The team was also involved in the management of the patients when they were hospitalized.In 1995 the Albuquerque Department of Veterans Affairs (VA) Medical Center created a psychiatric primary care clinic with the goal of providing both comprehensive psychiatric and general medical care to veterans suffering from chronic mental illness. The clinic team included a physician who was board certified in family medicine and psychiatry, a physician's assistant, and three social workers and two clinical nurse specialists who provided case management services to enrolled patients. Continuity of care and communication between team members was strongly emphasized. Patients were monitored as outpatients in the same clinic space and by the same providers for both psychiatric and medical problems. The team was also involved in the management of the patients when they were hospitalized.
James Jackson, Executive Director Protection and Advocacy System 1720 Louisiana Boulevard NE, Suite 204 Albuquerque, NM 87110 Phone: 505-256-3100 (TDD) Toll-free: 800-432-4682 (Statewide) Fax: 505-256-3184 E-mail: email@example.com Internet: www.nmpanda.org
State Protection and Advocacy Agency Each State has a protection and advocacy agency that receives funding from the Federal Center for Mental Health Services. Agencies are mandated to protect and advocate for the rights of people with mental illnesses and to investigate reports of abuse and neglect in facilities that care for or treat individuals with mental illnesses. These facilities, which may be public or private, include hospitals, nursing homes, community facilities, board and care homes, homeless shelters, jails, and prisons. Agencies provide advocacy services or conduct investigations to address issues that arise during transportation or admission to such facilities, during residency in them, or within 90 days after discharge from them. Contact:
Centers for Medicare and Medicaid Services 7500 Security Boulevard Baltimore, MD 21244-1850 Phone: 410-786-3000 Toll-free: 877-267-2323 TDD: 866-226-1819 E-mail: question@CMS.gov Internet: www.CMS.gov The Centers for Medicare and Medicaid Services, which are part of the Department of Health and Human Services, investigate some complaints about treatment facilities that receive Medicare and Medicaid funding. For further information at the national level, Spanish language assistance available You may also share your concerns with staff at the Centers for Medicare and Medicaid Services office in your area, which is Region 6. The regional office address and telephone number are:
Dallas Regional Office Centers for Medicare and Medicaid Services 1301 Young Street, Suite 714 Dallas, TX 75202 Phone: 214-767-6423 Fax: 214-767-6400 Internet: www.CMS.gov/RegionalOffices/07_RO6.asp
MHA of New Mexico 1801 7th Street, Suite C Las Vegas, NV 87701 Toll-free: 866-425-7030 Fax: 505-425-7031 E-mail: firstname.lastname@example.org Internet: www.dropincenter.org Advocacy Organizations Local chapters of the National Mental Health Association have information about community services and engage in national and State level advocacy. For more information about the association, write or call:
The National Alliance on Mental Illness maintains a helpline for information on mental illnesses and referrals to local groups. The local self-help groups have support and advocacy components and offer education and information about community services for families and individuals. For information about the Alliance's affiliates and activities in your State, contact:
Office of Consumer Affairs Behavioral Health Services Division P.O. Box 2348 37 Plaza la Prensa Santa Fe, NM 87504 Phone: 505-476-9274 or 800-362-2013 Fax: 505-476-9277 Internet: www.health.state.nm.us
Statewide consumer organizations are run by and for consumers of mental health services and promote consumer empowerment. These organizations provide information about mental health and other support services at the State level and are active in addressing and advocating for mental health system issues. For information about consumer activities in your area, contact:
The National Mental Health Consumers Self-Help Clearinghouse 1211 Chestnut Street, Suite 1207 Philadelphia, PA 19107 Phone: 215-751-1810 Toll-free: 800-553-4KEY (539) Fax: 215-636-6312 E-mail: email@example.com Internet: www.mhselfhelp.org The National Mental Health Consumers' Self-Help Clearinghouse, funded partly by the Center for Mental Health Services, promotes and helps to develop consumer-run self-help groups across the country. Technical assistance and materials are available on such topics as organizing groups, fundraising, leadership development, incorporating, public relations, advocacy, and networking. For more information, contact:
The National Empowerment Center 599 Canal Street Lawrence, MA 01840 Phone: 978-685-1494 Toll-free: 800-769-3728 Fax: 978-681-6426 E-mail: firstname.lastname@example.org Internet: www.power2u.org
Consumer Organization & Networking Technical Assistance Center (CONTAC) P.O. Box 11000 Charleston, WV 25339 Phone: 304-345-7312 Toll-free: 888-825-TECH (8324) Fax: 304-345-7303 E-mail: email@example.com Internet: www.contac.org The Consumer Organization & Networking Technical Assistance Center (CONTAC), funded by the Center for Mental Health Services, is a resource center for consumers/survivors and consumer-run organizations across the United States. Services and products include informational materials; on-site training and skill-building curricula; electronic and other communication capabilities; networking and customized activities promoting self-help, recovery, leadership, business management, and empowerment. For more information contact: